AI Success Manager at Glean

Turning enterprise AI into durable business value

I connect secure technical foundations, high-value workflows, and measurable outcomes so organizations can move from AI experimentation to repeatable adoption.

View Experience Discuss Enterprise AI Adoption
  • Technical deployment
  • Workflow adoption
  • Value realization
Joseph Ruiz Yurkanin

Selected prior outcomes

A record of technical execution and customer impact

100% Retention across managed Jungle Scout accounts
$1M+ Renewals and upsells enabled through technical success
$850K 2024 consulting revenue contributed at LabKey

How I help

From technical readiness to repeatable AI adoption

Deploy securely

Align identity, permissions, integrations, validation, administrator readiness, and launch plans around a clear operating model.

Activate high-value workflows

Translate business goals into focused assistant and agentic use cases with owners, guardrails, enablement, and success measures.

Prove and expand value

Connect technical health and adoption signals to business outcomes, executive governance, renewal readiness, and responsible growth.

Featured work

Portfolio

Enterprise programs and public case studies

Explore examples spanning enterprise AI, data delivery, regulated research, and scientific systems.

Explore projects Framework

Enterprise SaaS client engagement model

A lifecycle model for implementation, adoption, value realization, and expansion.

Read the framework Background

Technical account and customer success leadership

Review the experience behind my AI adoption, technical delivery, and customer strategy work.

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Building an enterprise AI program?

Let’s compare notes on secure deployment, workflow adoption, and measurable value.

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